What is it?

 

A dashboard tool that allows you to easily identify player profitability.

 

 

Who is it for?

 

Designed for CRM leads and business intelligence leads.

Customer Service Tools

 

This dashboard allows your Customer Service Representatives to have a powerful tool when interacting with your customers and solving their issues. This dashboard allows your CSR team to identify which players are the most important to your system and address their needs first, prioritizing your best customers and keeping them happy. With each players Network Value and history charted, your CSR team can make important on the spot decisions of specific interventions to take with individual customers, depending on their network value, such as providing them a discount or free item for troubles they have experienced.

 

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