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The main dashboard provides you with a high level overview of activity to measure success and gauge your position period over period, so you know exactly how you're doing.Get started and use this page to:
Social Networks allows you to uncover which users matter most in your network, so you can reward the people who are making a positive contribution and develop meaningful social interventions to keep them engaged.Get started and use this package to:
Predict the future value of every person in your system based on their actions and social interactions, and view the social influence one player has on other players in your system.
Measure twice, cut once. Test your promotional campaigns and retention strategies on a sample population before implementing them across your entire network to see how successful they are at preventing churn or promoting spending. Here, you're not just sampling people, but their friends as well. It's a whole new way to understand social.
Engagement Metrics allows you to track, analyze, and predict user activities so you truly get to know your audience.Get started and use this package to:
This module allows you to examine which features of your title successfully engage users and which need improvement. Use the navigation bar on the left to dig deeper into certain aspects of your application such as levels, NPCs, or missions. There is also a custom slot that lets you adjust your metrics to perfectly accommodate the needs of your individual title.
Choose which application you would like to view or choose global to see a summary
|Lost item||In-client ticket||234||532||$0.60||$0.15||$0.75|
|Tagged Farmer||In-client ticket||222||456||$1.20||$1.80||$3|
|Restore Account||In-client ticket||134||789||$1.60||$2.40||$4|
|Harassment Complaint From||In-client ticket||56||234||$2.70||$0.68||$3.375|
|Harrasment Complaint Against||In-client ticket||34||1243||$3.90||$0.98||$4.875|
|Credit Card Dupe||Call Center||56||1345||$4.10||$1.03||$5.125|
|Account Recovery||Call Center||678||1567||$4.30||$1.08||$5.375|
|Harassment Complaint From||Call Center||34||1789||$5.00||$7.50||$12.5|
|Unstable Player||Call Center||12||2578||$6.00||$9.00||$15|
|Lost Password||Call Center||567||3490||$8.00||$12.00||$20|
|Lost Key||Call Center||877||4560||$9.50||$14.25||$23.75|
|Credential Check Level 2||Call Center||1345||5432||$10.00||$2.50||$12.5|
|PIN replacement||Snail Mail||58||5673||$11.00||$2.75||$13.75|
|Credit Card Verified||Snail Mail||245||7634||$12.00||$3.00||$15|